Shipping and Delivery Policy

Thank you for choosing LilliuMilano. We are committed to delivering your beauty essentials with speed and care. Please review our Shipping and Delivery Policy to understand the terms and conditions regarding the shipment of your orders.

1. Order Processing:

• Orders are typically processed within 1-2 business days of receipt, excluding weekends and holidays. The processing time may vary based on the volume of orders and product availability.
• Once your order is processed, you will receive a confirmation email with tracking information.

2. Shipping Methods:

• We offer various shipping methods, including standard and expedited options. The available shipping methods may vary depending on your location.
• Shipping costs are calculated based on the selected shipping method, the destination, and the weight of the items in your order. You can view the shipping costs during the checkout process.

3. Shipping Destinations:

• We currently ship to India. If your location is not listed, please contact our customer support team for assistance.
• Please note that certain products may have shipping restrictions based on local regulations.

4. Delivery Timeframes:

• Delivery times depend on the selected shipping method and your location. Estimated delivery times will be 3 to 8 Working Days depending on your locations.
• While we make every effort to deliver your orders within the specified timeframe, unforeseen circumstances such as weather conditions, customs delays, or carrier issues may impact delivery times. We appreciate your understanding in such situations.

5. Order Tracking:

• You can track your order by using the provided tracking number in the confirmation email or by logging into your account on our website.
• If you have any issues with tracking your order, please contact our customer support team for assistance.

6. Shipping Updates:

We will keep you informed of the status of your order through email notifications. This includes order confirmation, shipping confirmation, and any updates regarding delays or issues.

7. Incomplete or Incorrect Addresses:

It is your responsibility to provide a complete and accurate shipping address. We are not responsible for orders with incomplete or incorrect addresses, and additional charges may apply for address corrections.

8. International Shipping:

For international orders, customs and import duties may be applied once the shipment reaches its destination. These charges are the responsibility of the recipient and may vary depending on the destination country’s regulations.

9. Contact Us:

If you have any questions or concerns about our Shipping and Delivery Policy, please contact our customer support team at sales@damilanofaktor.it.

10. Changes to the Policy:

We reserve the right to update this Shipping and Delivery Policy at any time. The updated policy will be effective upon posting to our website.

Thank you for choosing LilliuMilano. We appreciate your trust, and we are dedicated to ensuring a smooth and timely delivery of your beauty products.